If you are abroad in need of emergency help - call ACE Assistance on +353 (0)1 440 1762
Many common questions are answered in our Frequently Asked Questions pages (FAQ's) - click to go there
   

Contacting Us

Please feel able to contact us for any reason - to enquire, clarify something about the policy, notify us of a change, give us feedback or anything else.

EBS Travel Insurance has a dedicated Customer Service Team who assist with any enquiry - so select your preferred communication method below:-

 
By e-mail ebs.travelinsurance@ace-ina.com
 
By Phone (from 09:00 to 17:00 on weekdays) Freephone 1890 940 120
                or if calling from outside Ireland +353 (0)1 440 1764

ALWAYS quote “EBS” when calling.
 
By writing to:- EBS Travel Insurance,
c/o ACE European Group Limited,
5 George’s Dock,
I.F.S.C.,
Dublin 1.